Privacy Policy

This Privacy Policy describes how I Cove Posture (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from shopicoveposture.com or otherwise communicate with us.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with legal obligations, and to protect or defend the Services and our rights.

What Personal Information We Collect

The types of personal information we obtain depend on how you interact with our Site:

  • Information We Collect Directly from You: Basic contact details (name, email), order information (billing/shipping address, payment confirmation), account information, shopping information (items viewed or added to cart), and customer support information.

  • Information We Collect through Cookies: We automatically collect "Usage Data" regarding your interaction with the Services, including device information, browser information, network connection, and IP address.

  • Information We Obtain from Third Parties: We may obtain information from vendors and service providers who collect information on our behalf, such as Shopify or payment processors.

How We Use Your Personal Information

  • Providing Products and Services: To fulfill orders, process payments, send notifications, manage your account, and facilitate returns/exchanges.

  • Marketing and Advertising: To send promotional communications and tailor advertisements on our Site and other websites.

  • Security and Fraud Prevention: To detect and investigate possible fraudulent or malicious activity.

  • Communicating with you: To provide customer support and improve our Services.

Cookies

We use Cookies to power and improve our Site (including remembering your actions and preferences), and to run analytics. Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject them.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties:

  • With vendors who perform services on our behalf (IT management, payment processing, data analytics, shipping).

  • With business and marketing partners to provide services and advertise to you.

  • In connection with a business transaction such as a merger or bankruptcy, or to comply with legal obligations.

Your Rights and Choices

Depending on where you live, you may have the right to access, delete, or correct the personal information we hold about you. You may also have the right to portability or to opt out of the "sale" or "sharing" of your information for targeted advertising. To exercise any of these rights, please contact us at shopicoveposture@gmail.com.

Security and Retention

Please be aware that no security measures are perfect, and we cannot guarantee “perfect security.” We retain your personal information based on factors such as maintaining your account, providing Services, or complying with legal obligations.

Complaints

If you have complaints about how we process your personal information, please contact us. If you are not satisfied with our response, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at shopicoveposture@gmail.com.